Lead Operations Staff

City Market Sentosa · 📍 Mojokerto, Jawa Timur · Diposting 2026-10-13
FULL_TIME⭐ TERVERIFIKASI
Rp 9.000.000 – Rp 15.000.000 per month
City Market Sentosa is looking for a dynamic and experienced Lead Operations Staff to join our team. In this role, you will be responsible for overseeing the daily operations of our market, ensuring smooth and efficient operations. You will work closely with our team to maintain high standards of service and customer satisfaction. This is an excellent opportunity for someone who is passionate about retail and operations management.

📋 Tanggung Jawab Pekerjaan

Oversee the daily operations of the market, including inventory management, staff scheduling, and vendor coordination.,Ensure compliance with health and safety regulations, as well as market policies and procedures.,Monitor and maintain market hygiene and cleanliness standards.,Develop and implement operational strategies to improve market efficiency and profitability.,Conduct regular audits and inspections to identify areas for improvement.,Manage and mentor a team of operations staff to ensure high performance and customer satisfaction.,Handle customer complaints and resolve issues in a timely and professional manner.,Collaborate with other departments to ensure seamless operations and customer experience.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Retail Management, or a related field.,Minimum of 3 years of experience in retail or market operations management.,Strong leadership and team management skills.,Excellent communication and interpersonal skills.,Proficient in using Microsoft Office Suite, including Excel and PowerPoint.,Knowledge of market regulations and best practices in retail operations.,Ability to work well under pressure and meet tight deadlines.,Familiarity with inventory management systems and software is a plus.

🛠️ Keahlian

Operations managementRetail managementInventory managementTeam leadershipCustomer serviceProblem-solvingCommunicationTime management
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